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All Things Merchant

Chris Kille

Recent Posts

3 Costly Mistakes Business Owners are Making by Not Accepting EMV Cards

Posted by Chris Kille on Apr 12, 2016 9:26:46 AM

EMV compliance has now been in place for just over 6 months. Adoption rate is still relatively low, even among major chains and box stores. It appears that some businesses are just not taking it that seriously. Major Point of Sale and hardware providers are still slow to release compliant equipment, and most processors were late to the game, if they have even arrived yet. The card associations are taking this adoption very seriously, and they are starting to play hardball. 

Here are a few scenarios that have actually happened to customers of mine.

  • The Late Adopter
  • The Micros User
  • The Mobile Merchant
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Topics: Merchant Services, EMV, Visa, American Express

The sneaky new pricing model your bank doesn't want you to know about

Posted by Chris Kille on Mar 3, 2016 9:28:10 AM

ERR pricing and why its bad for your business:

You are most likely reading this because you currently process credit cards through your bank. Truth be told, the larger banks in America maintain the largest percentage of merchant accounts in the country. What they fail to inform you is that the local service you are accustomed to will most likely be outsourced when it comes to your merchant account. They also usually neglect to inform you how their merchant reps get paid. At Capital Bankcard South, we make no secret and are completely transparent on how we make our money, and as a business owner, you have the right to know how your vendors make their money.

This short article outlines a relatively new pricing model that is being utilized in most of the major banks in America today. In my opinion, it is a sneaky and unethical way to mislead you into believing you are paying one rate, but in reality are paying something much higher.

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Topics: Merchant Services, Credit Card Processor, Visa, Merchant Account, American Express

How to Reduce your Company's Merchant Fees

Posted by Chris Kille on Feb 22, 2016 10:37:08 AM

The merchant services industry has a bad rap. For years, banks and processors have been taking advantage of small business owners withpricing models that most business owners have a very hard time understanding.

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Topics: Merchant Services, Credit Card Processing, Accept Credit Cards, Credit Card Processor, Visa, Merchant Account

Customer Loyalty and Rewards Programs and Why Your Business Needs One

Posted by Chris Kille on Feb 16, 2016 10:29:44 AM

A customer loyalty program is one of the most important features your business should have. Not only are they cost effective and incredibly easy to implement, but you should start seeing returns almost immediately. In today's society, businesses that do not have a customer loyalty program are at a huge disadvantage when competing against those who do.

Why do you need one for your business?

  • Businesses with a loyalty/rewards program on average have a 27% higher customer return rate
  • Customers tend to spend more when being rewarded
  • Analytics and Information are crucial in today's economy
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Topics: Merchant Services, Credit Card Processing, customer service, Accept Credit Cards, Credit Card Processor, Merchant Account, loyalty, customer loyalty

The Illusion of Customer Service within Major Corporations in Today's Business World

Posted by Chris Kille on Feb 10, 2016 10:23:07 AM
I I recently returned on a trip to St. Maarten with my wife for our delayed honeymoon. Let me tell you, that place is wonderful. The island has a Dutch and French side, and the blend of cultures, beaches, and things to do are amazing. 
 
Along the way, we encountered 2 types of businesses. The first type of business is the major corporations that you and I encounter on a daily basis. For this particular blog post, we will discuss the airlines. The second type of business was the mom and pop establishments.
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Topics: customer service, small business, major corporations, airlines, large business

5 Ways to Reduce Merchant Account Fees Your Bank Doesn't Want You to Know

Posted by Chris Kille on Feb 3, 2016 9:34:16 AM

 

One of the questions we get most frequently is "How do I keep my merchant fees low?" Since this can be a pretty complicated industry, we have compiled a short list of things you can do to help keep your rates down. For a more detailed description of the merchant services industry, CLICK HERE TO DOWNLOAD OUR E-BOOK

 

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Topics: Mobile credit card processing, Merchant Services, Credit Card Processing, Accept Credit Cards, Credit Card Proceessors, Credit Card Processor, Visa, Merchant Account, MasterCard, Discount rate, Interchange

EMV and It's Effect on your Business

Posted by Chris Kille on Jan 29, 2016 12:23:21 PM

Overview of EMV:                                                                                             

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Topics: Credit Card Terminals, Credit Card machines, Merchant Services, Credit Card Processing, Point of Sale, EMV, Credit Card Fraud, Accept Credit Cards, Credit Card Processor, Visa, Discover, Eurocard, MasterCard, American Express

Referrals make the world go round

Posted by Chris Kille on Mar 2, 2015 1:01:10 PM

You like us, Right? We LOVE referrals. Tell your friends about us, and when they sign up. we'll give you $150.

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Join the Team!

Posted by Chris Kille on Mar 2, 2015 1:00:48 PM

A challenging and rewarding career is just clicks away! Don't have experience? Not a problem! We have the best training program in the industry!

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Compare yourCurrent Provider

Posted by Chris Kille on Mar 2, 2015 1:00:22 PM

We have great rates and better service. Period. See how we can help you keep the money your business earns.

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Want a better understading of your merchant fees?

Capital Bankcard South keeps you in the know.

The merchant services industry is always changing, and as a business owner it is almost impossible to keep up. As a subscriber you will receive instant updates on industry trends, insider information, tips and tricks to keep your rates down, and hacks to make your life easier.

Our subscribers receive:

  • Weekly Updates
  • Access to our E-Library
  • Information you won't find anywhere else

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